UpStart Commerce Search

Spell Correction

5min

Welcome to the Spell Correction feature within the NoChannel Search. This guide provides detailed instructions on leveraging this feature to ensure accurate search results, thereby improving user experience, and driving sales conversion.

Why Does Spell Correction Matter?

Accurate search results are essential for customer satisfaction and business success in the retail sector. Misspelled search queries and text often lead to frustration and abandoned searches. By employing the Spell Correction, businesses can mitigate these issues, ensuring users find what they seek promptly.

Impact of Spell Correction

Let's consider a scenario: A customer is searching for "furnitre" on your website. Without spell correction, they might get frustrated and leave, never finding the "furniture" they need. This can result in lost sales opportunities and a negative impact on your brand image.

Spell correction helps in two key ways:

1) Improved Customer Experience

When customers mistype, spell correction suggests the correct word, guiding them to the products they want faster. This leads to happier customers and potentially higher sales.

For example, a customer searching for "driss" will receive suggestions for "dress" enhancing their search experience.

2) Enhanced Search Precision

Unsegmented text affects the precision and recall of search results. Imagine the frustration of searching for something and not finding it, even though it's on your website. Spell Correction helps divide strings into meaningful words, enabling accurate search indexing; hence,  eliminating this frustration, and allowing customers to browse more freely and potentially discover other products they might like. 

Think of it like this… Your website is like a giant store. Spell correction is like having helpful assistants who understand what customers are looking for, even if they don't spell it perfectly.

In another example, let's say a user searches for "bras char" on a website. This combines two misspelled words as a search query. NoChannel Search's spell check, unlike a traditional dictionary, understands that this is likely a typo.

"Bras char" won't be found in the website's custom dictionary built from its content. After analysis, NoChannel Search suggests "brass chair" as the most likely intended search query.

This approach helps users find the information they're looking for even when they make typos specific to how terms are used on the website. Unlike a traditional spell checker that might suggest unrelated single words ("brass," or "chair"), NoChannel Search leverages the website's content to provide the most relevant correction.

Why Choose Spell Correction?

  • Accurate: It understands complex typos and suggests the most relevant products, even if the misspelling is significant.
  • Faster Searches: Customers find what they need quicker, leading to a more enjoyable shopping experience.
  • Easy to Implement: No need for complex technical knowledge. Simply activate the feature through your existing platform.