Question Groups

this guide will help you understand, manage, and utilize question groups to enhance the feedback process for your products and services question groups allow you to gather more specific and structured feedback by grouping related questions, which enables a deeper understanding of customer opinions and experiences step 1 access question groups upon logging in to the upstart commerce portal, navigate to the side menu select ratings , then click question groups here, you can view and create question groups step 2 create question groups click the + create question group button to create a new question group a new form will open, allowing you to set up your question group site list use the drop down menu to associate the question group with a site or multiple sites add question group input the name of the question group and click on add question define questions question name add a question name and question text question text provide multiple choice answers to the question add answer list the possible answers, such as ratings from 1 to 5 you can add multiple questions by clicking on add question again note to add an aspect group, you need to first click save and then add the aspect group to the already saved question group modifying an existing question group to modify an existing question group, click on the question group that needs to be modified from the list of question groups make your modifications and then click save to ensure all changes are updated