Payment Processing
Payment Configurations

Synchrony Configuration

3min

After selecting Synchrony from the Payments menu, from the Choose a Config dropdown, click on Create New Config

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The following information must be entered to activate Synchrony on your storefront. 

  • Configuration Name: This acts as a nickname for this setup within UpStart Commerce. Choose a clear name that identifies your store and environment (e.g., "[Your Store Name] - Synchrony Test").
  • Enabled: This is a simple on/off switch. Toggle “On” to allow customers to use Synchronny for payments on your storefront.
  • Environment: This setting determines if you're configuring for testing or live transactions:
    • UAT (User Acceptance Testing): This is a staging environment specifically designed for testing purposes before going live. Use "UAT" to simulate transactions and ensure everything works smoothly before making it available to real customers. No actual money is exchanged in UAT mode.
    • Staging: While similar to UAT, Staging environments might be used for a wider range of testing scenarios, potentially involving a larger group of testers. They can also be used to mimic a production environment more closely. Functionality might vary depending on how UpStart Commerce utilizes Staging environments.
    • QA (Quality Assurance): This environment is typically used by the development and testing teams to identify and fix bugs or ensure the functionality of new features before they are deployed to UAT or Staging environments. You likely won't interact with the QA environment directly.
    • Production: Choose "Production" when your store is ready to accept real customer payments using Synchrony financing options.
  • Merchant Number: This unique identifier is provided by Synchrony when you create a merchant account. It tells Synchrony which account the transactions belong to.
  • Client ID and Client Secret: These act like a secure username and password for your Synchrony account. They are used for secure communication between UpStart Commerce and Synchrony's platform. Treat them like confidential information.
  • Address Verification: This setting allows you to turn address verification on or off. Address verification helps minimize fraud by confirming that the billing address provided by the customer matches their bank records.

Obtaining Your Synchronny Credentials

  • To activate Synchrony for your online store, you'll need to contact Synchrony's sales team. They will guide you through the application process and provide you with your Merchant Number, Client ID, and Client Secret upon approval.

Additional Considerations

  • Ensure you have a valid SSL certificate installed on your website for secure communication with Synchrony.
  • Refer to the official UpStart Commerce documentation or contact their support team for any further configuration assistance or specific requirements related to their platform.
  • For security reasons, it's recommended to avoid storing your Synchrony credentials directly within the configuration. Consider using secure credential management solutions offered by UpStart Commerce or your hosting platform.

By following these steps and providing the required information, you can successfully configure Synchrony payment processing in UpStart Commerce and offer your customers flexible financing options to boost sales.