UpStart Commerce Services
Promotions Management

Shipping Discount Promotion

11min

The Shipping Discount Promotion Template is designed to offer discounts on shipping costs for qualifying products. This strategic initiative aims to achieve the following objectives:

  1. Increased Customer Satisfaction: By significantly reducing shipping expenses, you can create a more positive customer experience.
  2. Encouragement of Higher Order Values: Lower shipping costs can make your products more attractive, potentially leading to customers adding more items to their carts.
  3. Boosted Overall Sales: Offering a shipping discount can incentivize customers to complete their purchases, ultimately driving higher sales figures.

Examples: Here are a few examples of how the Shipping Discount Promotion can be utilized:

  1. Buy any three items from the 'Bedding' category and receive free shipping on your entire order.
  2. Purchase a dining table and chair set and enjoy a $20 discount on shipping costs.

Step 1: Accessing Promotion Management

Navigate to the side menu of the "UpStart Commerce Portal", select "Promotion Management", and click on "Promotions." Initiate the process by clicking the "+" button at the top.

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Step 2: Selecting a Promotion Template

Scroll down to the Promotion Templates. Choose the "Shipping Discount" template to initiate the process.

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Step 3: Define the Selector Conditions

In the Selector section, you need to specify the items for which you want to apply a shipping discount. Begin by adding the conditions for each item. 

Adding Conditions for Single Items

  1. Click the "Add Condition" button and add the details for the following:
    • Item Property: This defines the characteristic of the item you want to target (e.g., category, brand, product ID).
    • Operator: This specifies the comparison (e.g., equals, contains, greater than).
    • Value: This defines the value to be compared against the chosen Item Property (e.g., "Mattress" for category).

Adding Conditions for Multiple Items

  1. Click the "Add Combinations of Conditions" button and Select the appropriate condition type from the dropdown menu (Any, All, or Total).
  2. Proceed by clicking the "Add Condition" button to list each item.
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Step 4: Configuring Discount 

In the “Actions” section, configure the discount settings. First, specify the maximum discount amount (e.g., up to $300). Next, set the “Threshold” by defining the minimum total amount of the cart required to qualify for the promotion. Additionally, enable the necessary flags based on your specific requirements.

Exclude Qualified Items:

  • Enable this flag to exclude items that caused the discount from further promotions.

Exclude Qualifying Items:

  • Enable this flag to exclude items that have been adjusted by the promotion from further promotions.

NOTE: This check does not have any impact on the shipping promotion template. You can disregard this while defining shipping discount rules.

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Step 5: Calculate Rule

You can choose between a Linear or Quantity Based Rule for discount calculations.

  • For the Linear Rule, you need to select both a “Quantity” and a “Repeatable” value. This allows the discount to be applied multiple times, depending on the chosen repeatable value. For more information, go to Linear Rule. 
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  • In the Quantity Rule, you'll need to specify two parameters: the “Minimum Quantity” and the “Max Application Count”. The minimum quantity represents the lowest number of mattresses required for the discount to apply, while the max application count indicates how many times that discount can be applied. For more information, go to the Quantity Rule.
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Step 6: Create Promotion

Finally, click the "Create Promotion" button to create your new promotion.

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Note: Shipping discounts will be applied based on the shipping Methods. If any item in the cart qualifies for the promotion, and other products do not meet the eligibility criteria individually but share the same shipping Method, the shipping discount will be extended to all items.

For more information on Shipping Management, refer to the Shipping  guide.