Key Concepts
Understanding the concepts of Product Information Management (PIM) is essential for efficiently handling your product data. NoChannel Commerce PIM goes beyond basic product information management, offering a robust technical foundation for your direct-to-consumer operation.
Our comprehensive knowledge base below details key concepts and functionalities within our NoChannel Commerce PIM system.
These are distinct items or entities crafted based on predefined Product Templates. Each product boasts a unique array of attributes and characteristics outlined within its corresponding template.
Example Product: Dining Table Set
- Attributes:
- Material: Solid Wood
- Dimensions:
- Length: 72 inches
- Width: 36 inches
- Height: 30 inches
- Finish: Distressed White
NoChannel Commerce PIM allows you to classify your products into different types. These product types represent the broad arrangement of items you sell through your storefront each type having very different characteristics. This classification helps in creating efficient and consistent product information management.
This category encompasses tangible items you sell, such as furniture, clothing, electronics, or any other good with physical characteristics. For example, if you are creating a smartphone template, selecting "Product" as the type would be appropriate. This allows you to capture attributes specific to physical items like size, weight, and color.
If you offer services alongside your physical products, such as installation, delivery, or repairs, you can define them as a separate product type. This lets you capture details like service duration, features, and support options.
For products that come with warranties (e.g., electronics, appliances), you can define them as a product type. This enables you to create warranty templates with details like coverage period, repair/replacement guarantees, and the ability to attach them to specific products.
Once a warranty is created in PIM, it can be used and attached to multiple products, and it can also be sold separately.
This type caters to products that benefit from additional coverage or insurance against damage, defects, or other issues. For instance, extended warranties for electronics can be defined as protection plans, outlining coverage details, terms, and any additional services included.
To attach the plan to an existing independent product; first, you need to create a protection plan.
This category is ideal for intangible products like software licenses, ebooks, or downloadable content. When creating a template for digital products, NoChannel Commerce PIM lets you define attributes specific to digital goods, such as version, license type, and download instructions.
By accurately defining your product types, you can create tailored product templates with relevant attributes and information specific to each category. This ensures efficient data management, simplifies product onboarding, and ultimately contributes to a well-organized and consistent product information system within your NoChannel Commerce platform.
These are essentially different versions of the same core product that differ in specific characteristics. This is useful for situations where you offer a product with multiple options, like color variations, size options, or different material choices.
Example Product: Dining Table Set Variants
Product: 5 Pc. Dining Set
- Variants:
- Finish: Natural
- Finish: Red
- Finish: White
Product: 4 Pieces Chaise Sectional
- Variants:
- Color: Dark Grey
- Color: Chestnut
Concept Breakdown
- Core Product: This is the base product that represents the general category of the item. In the first example, the core product is the "5 Pc. Dining Set."
- Product Variants: These are the individual variations of the core product with specific differences. In the first example, the "Finish" is the differentiating factor, with variants in "Natural," "Red," and "White."
By using product variants, you can efficiently manage a single product with multiple configurations within your NoChannel Commerce catalog. This eliminates the need to create separate product entries for each variation, simplifying data management and ensuring a consistent product experience for your customers.
PIM utilizes product attributes to capture the specific characteristics of your products and variants. These attributes act as the building blocks of your product information, defining the essential details that customers rely on when making purchasing decisions.
Example: Attributes for a Dining Table Set
- Material
- Dimensions
- Finish
Concept Breakdown
- Essential Product Details: Attributes capture key information about your products, such as name, description, size, color, model number, material composition, weight, and other relevant specifications.
- Customization for Different Products: The specific attributes used will vary depending on the product type. For example, a "clothing" product might have attributes for size, color, and material, while a "digital software" product might have attributes for version number, compatibility, and file size.
- Data Organization: NoChannel Commerce PIM allows you to define and organize attributes effectively. This ensures consistency in how product information is captured and presented across your entire NoChannel Commerce catalog.
While creating an attribute in PIM, you will select the attribute type for your products. To understand the concept behind various data types, refer to the Attribute Data Types.
PIM goes beyond simple attributes by offering the concept of Attribute Groups. These groups act as a way to organize related attributes, simplifying product data management and ensuring consistency across your NoChannel Commerce catalog.
Example:Comfort Features Attribute Group for Dining Table Set
- Cushion Type: Foam, Feather, Down
- Removable Cushion Covers: Yes/No
- Armrest Type: Padded, Upholstered
- Seat Depth: Standard, Deep
- Weight Capacity: Up to 300 lbs, 300 lbs and above
Concept Breakdown
- Grouping Related Attributes: Instead of managing numerous individual attributes, you can group them based on a common theme or functionality. In the example, "Comfort Features" is an attribute group that encompasses several attributes related to the seating comfort of a dining table (Cushion Type, Reclining, etc.).
- Improved Efficiency: By grouping attributes, you can streamline data entry and management. This saves you time and effort when creating new products or variants, especially for products with numerous attributes.
- Ensured Consistency: Attribute groups promote consistency in how product information is captured and presented. This ensures that all relevant details about a specific product category are included and presented logically.
Note: Attribute Groups can contain other groups, offering flexibility in organizing attributes based on your needs.
PIM utilizes a powerful tool Product Templates. These templates act as blueprints for defining the common characteristics of a specific category of products within your NoChannel Commerce catalog.
Example Product Template: Dining Table Template
- Material: Text
- Dimensions: Attribute Group (Length, Width, Height)
- Finish: Text
Concept Breakdown
- Standardized Product Information: Product templates ensure consistency in how information is captured for similar products. They define the essential attributes and attribute groups that apply to a particular product category (e.g., all dining tables).
- Simplified Product Onboarding: When adding new products that fall within an existing template category (e.g., dining tables), you don't need to define all the attributes from scratch. The template provides a pre-defined structure, saving you time and effort.
- Improved Data Quality: By using templates, you can ensure that all relevant attributes are captured for each product within a category. This minimizes the risk of missing information and promotes consistency across your product catalog.
The product template itself does not contain actual values; these are populated later when creating a product or variant based on the template.
PIM offers a more visual way to represent product variations as Swatches. These work in conjunction with Swatch Collections to provide a clear picture of different options available within a product category on your storefront.
Swatch Collection Type: Dining Table Finishes
Swatch Collections:
- Wood
- Glass
- Faux Leather
- Ceramic
Swatches(e.g Wood)
- Cedar
- Red Oak
- Walnut
- Bamboo
- Pine
Swatch
- Sample of a specific Material: Bamboo
Concept Breakdown
- Swatch Collection Types: These define broad categories of product variations. In the example, "Dining Table Finishes" is a Swatch Collection Type, encompassing various finishes available for dining tables (wood, glass, faux leather, and ceramic).
- Swatch Collections: These act as subcategories within a Swatch Collection Type. Here, you have individual Swatch Collections for Wood, Glass, Faux Leather, and Ceramic, representing different material options for dining tables.
- Swatches: These are the individual visual elements representing specific variations within a Swatch Collection. For example, within the "Wood" Swatch Collection, you have Swatches for Cedar, Red Oak, Walnut, Bamboo, and Pine, each showcasing a specific wood finish option for a dining table.
The Brand structure within the PIM system provides a centralized repository for crucial brand-related data. It enables businesses to create and maintain multiple brand profiles, including identity details, social media links, and contact information.
The Content Bucket is a centralized repository designed to manage various types of content. It enables the integration of different content management systems (CMS) like Drupal, allowing for seamless organization and storage of diverse content types. Within the content bucket, users can add files such as PDFs, which are categorized using custom attributes they create. This functionality ensures that all content is systematically organized, easily accessible, and efficiently managed, enhancing the overall effectiveness of the PIM system.
Bulk upload in PIM streamlines the process of importing a substantial volume of product data into the system at once, utilizing file formats like Excel. This feature empowers users to efficiently manage the addition or modification of product information by consolidating all pertinent details within a single Excel file. Including product attributes, variants, and other essential data, this method significantly reduces the time and effort typically required for manual entry tasks.