---
title: Downloads
slug: user-documentation/downloads
docTags: 
createdAt: 2025-07-28T08:09:48.459Z
---

This guide walks you through the steps to view, access, and download files from the **Downloads** section of the UpStart Commerce PIM portal. The **Downloads** page provides a centralized view of all downloadable resources, complete with metadata and status indicators for each file.

## Step 1: Access the Downloads Section

After logging into the UpStart Commerce Portal, navigate to the left-side menu and click on **Downloads**. This will open a centralized view displaying all the downloadable files associated with your account.

## Step 2: View Available Downloads

On the **Downloads** page, you’ll find a table listing all available files. Each file entry includes the following details:

- **Download Link** – The clickable file name or direct link to the resource.
- **Created** – The date and time the file was generated.
- **Status** – Indicates the file’s current state (e.g., *Completed*, *In Progress*, or *Failed*).
- **Environment** – Specifies the environment associated with the file (e.g., *Staging* or *Production*).
- **Download** – A button to initiate the download to your local device.

## Step 3: Download a File

To download a file, first locate the desired file in the list displayed on the **Downloads** page. Check the **Status** column to ensure the file is marked as **Completed**, indicating that it is ready for download. Once confirmed, click the **Download** button located in the rightmost column. The file will begin downloading directly to your local machine.

## Step 4: Refresh to Check File Status

If a file is marked as **In Progress**, refresh the page periodically to check for updates. Once the file status changes to **Completed**, it will become available for download.