--- title: Remove Legal Hold from a Customer slug: api-documentation/remove-legal-hold-from-a-customer docTags: createdAt: 2026-08-27T17:03:03.147Z --- { "id": "kRtpj4V7tsR-NngySVxzs", "type": "api-oas-v2", "data": { "method": "POST", "url": "https://api.upstartcommerce.com/v1/customer/legal-hold/{customerId}", "servers": [ { "url": "https://api.upstartcommerce.com/v1/customer/legal-hold/{customerId}" } ], "name": "Remove Legal Hold from a Customer", "description": "Removes the legal hold from the specified customer. The provided reason is\ncaptured in the audit trail.\n", "contentType": "application/json", "request": { "pathParameters": [ { "kind": "required", "name": "customerId", "type": "string", "description": "Unique identifier for the customer that the call should be interacting with.", "format": "uuid" } ], "headerParameters": [ { "kind": "required", "name": "x-upstart-tenant", "type": "string", "description": "Tenant identifier associated with the site." }, { "kind": "required", "name": "x-upstart-site", "type": "string", "description": "The site identifier." } ], "queryParameters": [], "bodyDataParameters": [ { "kind": "required", "name": "body", "type": "object", "description": "Request body for removing a legal hold.", "customType": "RemoveLegalHoldRequest", "schema": [ { "name": "reason", "kind": "required", "type": "string", "description": "Reason for removing the legal hold." } ], "modelRef": "#/components/schemas/RemoveLegalHoldRequest", "isExpanded": true } ], "formDataParameters": [], "oAuthParameters": [ { "id": "ApiKeyAccess", "name": "X-Upstart-Api-Key", "kind": "optional", "type": "apiKey", "description": "Api key based authorization.", "in": "header" }, { "id": "SessionIdAccess", "name": "X-Upstart-Session-Id", "kind": "optional", "type": "apiKey", "description": "Session based authorization. This authentication is required for clients to interact with any of the management APIs.", "in": "header" } ], "cookieParameters": [] }, "responses": [ { "statusCode": "200", "description": "Legal hold removed successfully.", "jsonExample": "", "isExpanded": true }, { "statusCode": "400", "description": "The request contained information that the server was unable to process. Appropriate errors are provided in the response body.", "jsonExample": "", "isExpanded": true, "schema": [ { "kind": "optional", "type": "array", "description": "Error response for validation errors.", "customType": "ValidationErrorResponse[]", "schema": [ { "name": "name", "kind": "required", "type": "string", "description": "" }, { "name": "code", "kind": "required", "type": "string", "description": "" }, { "name": "detail", "kind": "required", "type": "string", "description": "" }, { "name": "reason", "kind": "optional", "type": "string", "description": "" } ], "modelRef": "#/components/schemas/ValidationErrorResponse", "isExpanded": true } ] }, { "statusCode": "401", "description": "The provided credentials were not valid for this endpoint.", "jsonExample": "", "isExpanded": true, "schema": [ { "kind": "optional", "type": "object", "description": "", "customType": "UnauthorizedErrorResponse", "schema": [ { "name": "name", "kind": "required", "type": "string", "description": "" }, { "name": "code", "kind": "required", "type": "string", "description": "" }, { "name": "detail", "kind": "required", "type": "string", "description": "" }, { "name": "reason", "kind": "optional", "type": "string", "description": "" } ], "modelRef": "#/components/schemas/UnauthorizedErrorResponse", "isExpanded": true } ] }, { "statusCode": "403", "description": "User's roles are insufficient for this endpoint.", "jsonExample": "", "isExpanded": true, "schema": [ { "kind": "optional", "type": "object", "description": "", "customType": "ErrorResponse", "schema": [ { "name": "name", "kind": "required", "type": "string", "description": "" }, { "name": "code", "kind": "required", "type": "string", "description": "" }, { "name": "detail", "kind": "required", "type": "string", "description": "" }, { "name": "reason", "kind": "optional", "type": "string", "description": "" } ], "modelRef": "#/components/schemas/ErrorResponse", "isExpanded": true } ] }, { "statusCode": "404", "description": "The requested resource was not found.", "jsonExample": "", "isExpanded": true, "schema": [ { "kind": "optional", "type": "object", "description": "", "customType": "ErrorResponse", "schema": [ { "name": "name", "kind": "required", "type": "string", "description": "" }, { "name": "code", "kind": "required", "type": "string", "description": "" }, { "name": "detail", "kind": "required", "type": "string", "description": "" }, { "name": "reason", "kind": "optional", "type": "string", "description": "" } ], "modelRef": "#/components/schemas/ErrorResponse", "isExpanded": true } ] }, { "statusCode": "500", "description": "There was an internal server error.", "jsonExample": "", "isExpanded": true, "schema": [ { "kind": "optional", "type": "object", "description": "", "customType": "ErrorResponse", "schema": [ { "name": "name", "kind": "required", "type": "string", "description": "" }, { "name": "code", "kind": "required", "type": "string", "description": "" }, { "name": "detail", "kind": "required", "type": "string", "description": "" }, { "name": "reason", "kind": "optional", "type": "string", "description": "" } ], "modelRef": "#/components/schemas/ErrorResponse", "isExpanded": true } ] } ], "hasXCodeSamples": false, "examples": { "languages": [ { "id": "Yuuzn7MTad6TkxlfoW-bd", "language": "curl", "label": "cURL", "code": "curl --request POST \\\n --url https://api.upstartcommerce.com/v1/customer/legal-hold/{customerId} \\\n --header 'accept: application/json' \\\n --header 'content-type: application/json' \\\n --header 'x-upstart-tenant: string' \\\n --header 'x-upstart-site: string' \\\n --data '{\n \"reason\": \"\"\n }'" }, { "id": "rm_y0i-WeOSbj223ushOk", "language": "javascript", "label": "javascript", "code": "var myHeaders = new Headers();\nmyHeaders.append(\"accept\", \"application/json\");\nmyHeaders.append(\"content-type\", \"application/json\");\nmyHeaders.append(\"x-upstart-tenant\", \"string\");\nmyHeaders.append(\"x-upstart-site\", \"string\");\n\nvar raw = JSON.stringify({\n \"reason\": \"\"\n});\n\nvar requestOptions = {\n method: 'POST',\n headers: myHeaders,\n body: raw,\n redirect: 'follow'\n};\n\nfetch(\"https://api.upstartcommerce.com/v1/customer/legal-hold/{customerId}\", requestOptions)\n .then(response => response.text())\n .then(result => console.log(result))\n .catch(error => console.log('error', error));" }, { "id": "FFVNXti0OP2xYkrlR-nzk", "language": "ruby", "label": "Ruby", "code": "require \"uri\"\nrequire \"json\"\nrequire \"net/http\"\n\nurl = URI(\"https://api.upstartcommerce.com/v1/customer/legal-hold/{customerId}\")\n\nhttps = Net::HTTP.new(url.host, url.port)\nhttps.use_ssl = true\n\nrequest = Net::HTTP::Post.new(url)\nrequest[\"accept\"] = \"application/json\"\nrequest[\"content-type\"] = \"application/json\"\nrequest[\"x-upstart-tenant\"] = \"string\"\nrequest[\"x-upstart-site\"] = \"string\"\nrequest.body = JSON.dump({\n \"reason\": \"\"\n})\n\nresponse = https.request(request)\nputs response.read_body\n" }, { "id": "55rYKSTu0eyiN2GfSlZLv", "language": "python", "label": "Python", "code": "import requests\nimport json\n\nurl = \"https://api.upstartcommerce.com/v1/customer/legal-hold/{customerId}\"\n\npayload = json.dumps({\n \"reason\": \"\"\n})\nheaders = {\n 'accept': 'application/json',\n 'content-type': 'application/json',\n 'x-upstart-tenant': 'string',\n 'x-upstart-site': 'string'\n}\n\nresponse = requests.request(\"POST\", url, headers=headers, data=payload)\n\nprint(response.text)\n" } ], "selectedLanguageId": "Yuuzn7MTad6TkxlfoW-bd" }, "results": { "languages": [ { "id": "MjIxPq-shJuoq-AINqOFD", "language": "200", "code": "// Legal hold removed successfully.\n" }, { "id": "4UK1gxsjkwT8HiPjMDxmw", "language": "400", "code": "// The request contained information that the server was unable to process. Appropriate errors are provided in the response body.\n[\n {\n \"name\": \"\",\n \"code\": \"\",\n \"detail\": \"\",\n \"reason\": \"\"\n }\n]" }, { "id": "RcvHvBUuslD_7S24ivdCF", "language": "401", "code": "// The provided credentials were not valid for this endpoint.\n{\n \"name\": \"\",\n \"code\": \"\",\n \"detail\": \"\",\n \"reason\": \"\"\n}" }, { "id": "LCgCOFT5REO_BQx7IG9LO", "language": "403", "code": "// User's roles are insufficient for this endpoint.\n{\n \"name\": \"\",\n \"code\": \"\",\n \"detail\": \"\",\n \"reason\": \"\"\n}" }, { "id": "5AxmCjGBtuFCkoyRUfyZ8", "language": "404", "code": "// The requested resource was not found.\n{\n \"name\": \"\",\n \"code\": \"\",\n \"detail\": \"\",\n \"reason\": \"\"\n}" }, { "id": "Pwma02_0b_2Iysjb1TvuE", "language": "500", "code": "// There was an internal server error.\n{\n \"name\": \"\",\n \"code\": \"\",\n \"detail\": \"\",\n \"reason\": \"\"\n}" } ], "selectedLanguageId": "MjIxPq-shJuoq-AINqOFD" } }, "children": [ { "text": "" } ] }